What we are working on for 2023:
Jeff DavisOur focus is helping our customers achieve better results with less chemistry, cost, and chemical consumption. Although it sounds counterintuitive, we are the chemical company that wants to be a true partner to our customers – helping them find leaner processes, better products, and be environmentally friendly. The ways we do this include the following:
- With our recent acquisition of Torch, we can now we can bring to the market innovative chemistries for pretreatment and metal finishing, as both entities share a customer-driven strategy.
- CHAMP Services line, in which our experts help manufacturers with Chemical Handling, Analysis, Management, and Process Services. Included are process bath analysis, training — in person, virtual, and video — and test kits.
- Being the digital leader in metal finishing, with on-demand via podcast, chat, video/webinars, and being able to purchase select products via ecommerce
Our top new products/services for 2022 were:
We are most proud of being able to keep our customers up and running during the supply chain shortages by working with our suppliers to make sure that product was available to them when they needed it.
What our customers are telling us about 2023:
Overall, in 2023, we want to help people with their pain points, whether those are process-driven or market-driven. Our goal is to grow our customer’s business, and to help them provide top-notch products to their own customers.
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